Credit Card Transaction Service Fee

All credit card transactions made to the JCC through your JCC account will automatically include a 2.7% service fee. This amount does not exceed the expense the JCC incurs to process these transactions. This service fee will apply to credit card transactions only. This fee cannot be waived and is non-refundable. In order to avoid the service fee, payment can be made by EFT, debit card, check or cash. If switching to EFT, our system allows you to securely enter your protected bank account information. Our staff can delete payment methods, but never have access to your account details.

Refund Policy

Non-Tuition Based Programs

All refunds will be in the form of a system credit.
System credits can be used for any outstanding balance, future purchase, or donation and are valid for 2 years from the date of issue.
Full system credit will only be given when requested at least 7 days prior to a program start date. After that date credits may be issued for extenuating circumstances only and will be prorated based on the number of classes attended if applicable.
Requests made between day 7 and the program start date will incur a $25.00 administrative fee, if the program costs is less than $25 no refund will be issued.
No credits are given for missed classes. However, as a Community Center we recognize unusual circumstances arise and may be accommodated.
The JCC reserves the right to cancel programs. For programs cancelled by the JCC system credits will be issued, no request is necessary.

Early Childhood

A non-refundable deposit of one month’s tuition per enrolled student is required at the time of registration. This deposit will be applied to the last month of the program.
If a family decides to disenroll their child the family is responsible for the deposit and tuition balance until their spot is filled. A refund of unused tuition will occur only when a child has disenrolled because the JCC has determined that the disenrollment is necessary.
Any absence due to illness will not be eligible for a refund or credit, except in extreme cases at the discretion of the Early Childhood Director.

After School at the J

Enrollment Change Deadlines - 2025-26 School Year

Please note the following deadlines for submitting enrollment changes for the After School program. Changes include updates to the number of days per week a child attends, the days which a child is scheduled to attend, Hebrew School transportation cancellations, and enrichment bridge additions or cancellations.

August 18 – Deadline for changes effective September 4 – October 31
October 13 – Deadline for changes effective November 1 – December 31
December 15 – Deadline for changes effective January 1 – March 31
March 16 – Deadline for changes effective April 1 – June 25

Additional After School at the J Policies

After School Registration Cancellations: Cancellations can be requested for any month but must be submitted at least 10 business days before the 1st day of the upcoming month.

Late Change Policy: Changes and cancellations submitted after the deadlines above will incur an $80 late change fee.

Dismissal Time Changes: Requests to switch between 4:30 p.m. and 6:00 p.m. dismissal times may be submitted at any time, subject to availability. Approved changes will take effect on the 1st day of the following month.

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