By registering for our programs you agree to the following terms of service. For updated information of our policies and Parent and Family Handbook, please visit our website at Saplings - Policies

Withdrawal, Schedule Changes & Refund Policy

School-Year Programs (September–June)

(Also applies to programs operating September–August, including Pemberton Preschool and Gleneagles Preschool.)

Families must provide a minimum of 30 days’ written notice to withdraw from any program.

New School Year Enrollment (September Start)
Withdrawal notices for September enrollment must be submitted by June 24th. Failure to provide notice by this date will result in tuition charges for at least the month of September.

Mid-Year Withdrawals
We do not permit withdrawals after March 31st of each year. Families who have not provided written notice of withdrawal by March 1st (30 days prior) will be responsible for tuition payments through the end of June.

Schedule Changes
We do not allow mid-month schedule changes. All changes require 30 days’ written notice, submitted by the 1st of the month prior to the change.

Mid-Year Admissions
Requests for mid-year enrollment are reviewed case by case, depending on available space and program entry points. Please contact the Enrolment Manager for more information.

Waitlists
Due to high demand, some programs may have waitlists. Families will be notified of their child’s position and may be advised to apply to another location if space allows. Returning children are given priority for placement. We will make every effort to provide a suitable space for your family.

Seasonal Camps and Pro D Day Camps

Summer camps operate in weekly sessions from July to August. We also run Winter camps in December and Spring camps in March.

Withdrawals: Families must provide at least one week’s written notice to withdraw from a booked camp session and receive a tuition refund. A $35 administration fee will still apply. Failure to provide timely notice will result in full tuition charges for the registered week(s).
Schedule Changes: Requests for schedule changes must be submitted at least one week in advance and in writing. Due to high enrollment volumes, changes cannot always be accommodated.

Pro D Day Camps

Pro D Day Camps happen periodically throughout the school year in line with the local school board calendars. Pro D Camps and school/program closures are listed in the Lillio calendar.

Withdrawals: Families must provide at least one week’s written notice to withdraw from a booked camp session and receive a tuition refund. A $15 administration fee will still apply. Failure to provide timely notice will result in full tuition charges for the registered week(s).
Schedule Changes: Requests for schedule changes must be submitted at least one week in advance and in writing. Due to high enrollment volumes, changes cannot always be accommodated.

Refunds

Refunds are only issued when the required withdrawal or schedule change notice has been provided in accordance with the timelines above.

Refunds are not issued for absences, illnesses, or missed days once a program session has started.
Refunds are processed within 30 days of the approved withdrawal date.
An administrative processing fee may be applied to any refund.

Contact

For enrollment in our camps, preschool, toddler and out of school care programs, please contact saplingsreg@gmail.com. OR 604-358-0191.

For enrollment in our Nature School, please contact Nature_school@saplingsoutdoorprogram.ca OR 778-838-0335.

Canyon Heights After School Care - Spring 2026

Canyon Heights - Mondays After School Care Spring 2026

Spring Term ASC - Mondays 3:00-5:00pm

April 13th to June 22nd

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