Cancellation Policy

Cancellations made at least 2 weeks prior to the start of a program are eligible for a full refund or credit, minus a $10 processing fee. Cancellations made 1 to 2 weeks prior are eligible for a 50% refund or credit. Cancellations made 3 to 7 days prior are eligible for a 25% refund or credit. No refund or credit will be given if a cancellation is made 2 days before the start of a program or later. If you have any questions or concerns, the quickest way to reach us is via email education@eugenesciencecenter.org. If you need to immediately speak with an employee on the phone during business hours, please call the main line at 541-682-7888. If you need to speak with our Education Team, they can be reached at 541-682-7892 or education@eugenesciencecenter.org.