LEGAL NOTICE & PAYMENT POLICY
Ottawa Sports | www.ottawa-sports.ca

This notice outlines the payment terms, refund limitations, and service conditions applicable to all clients engaging with Ottawa Sports Inc., a multifaceted organization delivering instructional, recreational, educational, and equipment-based programming. This policy governs interactions across all operational divisions and affiliated partnerships.

1. Final Sale & Refund Conditions

All sales, bookings, and registrations processed through Ottawa Sports Inc. are deemed final sale, non-refundable, and non-transferable, unless expressly stated otherwise within a specific policy located on our official policy portal at:
🔗 www.ottawa-sports.ca/policies

It is the sole responsibility of the purchaser to review all relevant refund, cancellation, and program-specific conditions prior to payment. Refund exceptions will not be considered unless supported by a published policy or a written agreement from an authorized Ottawa Sports representative.

2. Accepted Payment Methods & Fees

Ottawa Sports Inc. accepts payments via credit/debit card and electronic funds transfer (e-transfer). The following conditions apply:

a. Card Payments (Credit/Debit)

A service fee is applied to all credit card transactions. This includes third-party fees from our payment network and Amilia. This reflects the standard cost of merchant processing + service fees and complies with Canadian regulatory allowances for fee recovery. Service fees are calculated at checkout and are non-refundable.

b. E-Transfer (Fee-Free Option)

To avoid transaction surcharges, clients may remit payment via e-transfer to:
📧 accounting@ottawa-sports.ca
Include participant name and program/service in the message field to ensure accurate posting. Only full payments will be processed; partial or ambiguous transfers may be held until clarified.

3. Scope of Operations & Services

Ottawa Sports Inc. operates across multiple sectors, including:

Ottawa Sports Snow School: A mobile snow school offering private/semi-private ski & snowboard instruction at multiple venues across Ontario and Quebec.
Ottawa Sports Alpine Club: A competitive alpine club affiliated with Alpine Canada Alpin (ACA) and Alpine Ontario Alpin (AOA), supporting athlete development and race programming.
Academic & SHSM Services: Delivery of experiential education and High Skills Major (SHSM) certifications in Health & Wellness, Sports, and Community Safety. Programs are curriculum-aligned and supported by certified facilitators.
Equipment Services: Includes seasonal rentals, technical gear fitting, maintenance, tuning, and event-based demo equipment through Ottawa Sports or authorized partners.
Affiliated Brands & Partners: Ottawa Sports may act in collaboration with third-party entities, including but not limited to Rossignol, Dynastar, Sporting Life, and other registered vendors. Terms and warranties related to third-party goods or services are governed by the respective partner’s policies and are not the responsibility of Ottawa Sports.

4. General Agreement & Waiver of Dispute

By making a purchase or registering for any service or program offered by Ottawa Sports, you agree to the following:

You understand and accept the non-refundable nature of the purchase unless otherwise stated;
You accept the processing surcharge of 3.845% + $0.30 when paying via credit card, or 2% + $0.50 when paying via eCheck, and acknowledge the surcharge-free option via e-transfer to accounting@ottawa-sports.ca;
You agree that participation in programs and use of services (including equipment services and third-party goods) are at your own risk;
You waive any right to dispute valid charges or request refunds outside the framework outlined in our published policy;
You acknowledge that your involvement with Ottawa Sports constitutes acceptance of our full Terms of Use and Privacy Policy, accessible at ottawa-sports.ca.

For payment support or legal inquiries, contact:
📧 accounting@ottawa-sports.ca
📞 613-415-3077

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