Account Set Up: When you set up an account, it should be registered in the name of the adult who will manage the account for your family. This person is the account OWNER. Then you will add your children and anyone else in your family as a MEMBER of the account.
Purchase Memberships: When you purchase a membership, our system will ask you which member of the account you are buying the membership for. Here you will select each child you are purchasing a membership for. Memberships are per child, they are not per family. Memberships are for children ages 6-months and older. As part of Milestones Park security measures, memberships must be registered in each child's name (6-months and older) to allow access into the park. Discounts are available for multiple children in the same household. PLEASE SEE BILLING INFORMATION BELOW.
No Adult Membership Needed: Our system will NOT allow you to purchase a membership for an adult, as there is no charge for adults and therefore no membership needed for adults/parents/caregivers. Only children need a membership.
Memberships are for children 6-months and older. (Children 0-5 months are no-charge.)
Discounts applied at checkout. There is never a charge for a parent/caregiver accompanying a child inside Milestones Park, as it is a requirement that every child be accompanied by an adult.
Membership includes open play only, not redeemable for events or field trips.
Don’t forget your socks! All guests (children & adults) are required to wear socks inside the park.
Membership Billing: Memberships are billed one full month in advance. If you purchase a membership in the middle of a month, you will be charged a pro-rated fee for the current month AND the full monthly membership fee for the following month. This will give your child immediate access to the park upon completing your membership purchase. Memberships will automatically renew every month until cancelled at your request. Once billed, membership fees are non-refundable. Once cancelled, your child will continue to have unlimited access to the park until the end of the current billing cycle.
BILLING EXAMPLE: You purchase your membership on January 15th. You will be billed for the remainder of January AND all of February. On February 1st, you will be billed for March.