Auto-pay Policy: All team and class families are required to enroll in auto-pay unless given written permission by the program owner. If for any reason you choose to terminate your program membership, written notice via email to phoenixathleticsny@gmail.com must be given within a minimum of 48 hrs of the payment charge date. If written notice is not received and a payment is processed no refund will be given.

Late fees: A $50 fee will be added to any account not paid within 72 hours of the payment due date. Any outstanding balance past 15 days is subject to the credit card on file being charged.

Declined/Returned Payment: Any credit card that is declined or check that is returned for insufficient funds will be charged a $35 fee will be charged. If payment is received within 24hrs the fee will be removed.

If tuition is over 15 days past due, athletes will not be allowed to attend practices/classes, collect uniforms, or purchase apparel until their account is paid to date including late fees. If you leave the program you will lose rights to any garments that you have paid for or put a deposit on.

Refund policy: No refunds will be given for any payments that have been processed unless the mistake is the fault of Phoenix Athletics. If for any reason enrollment is terminated by either party, full payment for the month is still required by the enrollee.

Re-choreography Fee: Any athlete who leaves a team or is asked to leave will be charged a $350 re-choreography fee. This fee will be charged starting 7/1/24 and is non-negotiable.

Should Phoenix Athletics have to shut down due to a pandemic, epidemic, health crisis, natural disaster, or any other event that is outside of Phoenix Athletics’ control, we will seek reimbursements for any events we are unable to attend. If a refund is issued to us, we will refund our customers. If we are not refunded, we will not be able to issue refunds to our customers. Tuition will still be charged throughout any future closure. Phoenix Athletics will convert to a virtual platform in any instance where in-person contact is prohibited

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