OSCA Terms and Conditions of Enrolment

Please note that OSCA operates programs and events independently from the City of Ottawa and its policies around registration and cancellations may differ from those of the City of Ottawa.

Cancellations & Refunds
To cancel your registration, please email us at info@oldottawasouth.ca or call at 613-695-6790. Refunds will be processed back to the credit card used for payment or as an account credit. Refunds cannot be issued back to debit/interac and will be left as an account credit if that was the method of payment. For all programs, refunds will be provided up to 3 weeks prior to the start date* and subject to a $25 administrative fee (this fee is waived if the amount is left as an account credit).

Within 3 weeks (21 days) of a program start, refunds will not be issued other than for medical reasons and supporting documentation may be requested.

*After Four Registration Fee is non-refundable at any time

*Drop-ins are non-refundable

*Personal Training sessions are non-refundable

Release of Liability, Waiver of Claims and Assumption of Risks, and Indemnity Agreement for Adults & Youth (Ages 16+)
I/We (i.e., my child and I) agree to abide by the rules and regulations, policies and procedures of OSCA and agree to use the Facility and equipment in a manner consistent with its intended use and application.
OSCA’s fitness programs are designed predominantly for healthy individuals. If you have been inactive, have health or medical concerns, you are advised to consult with your physician prior to becoming involved.

Participation in sport, general fitness and physical activity programs involves various risks, dangers and hazards, including but not limited to risks of injury. An individual’s participation will be deemed to indicate acceptance of such risks. Therefore, OSCA accepts no responsibility for such normal activity related risks.
I/We understand and agree that my participation in any physical fitness program is not a requirement of OSCA and is strictly voluntary. I further agree that in the event of personal injury or property loss, as a result of my participation in a physical fitness program, I accept full responsibility for my actions and obligations and I will not hold OSCA or the City of Ottawa, its employees, volunteers, contractors, agents or instructors liable.

I/We agree that OSCA, its directors, employees, agents and independent contractors shall not be liable for any injury to myself/my child or loss or damage to my/my child’s personal property arising from, or in any way resulting from my/my child’s participation in this activity UNLESS such injury, loss or damage is caused by the SOLE NEGLIGENCE of OSCA or its employees or agents acting within the scope of their duties.
I/We understand the nature and effect of the Release of Liability, Waiver of Claims and Assumption of Risks, and Indemnity Agreement that I am signing. I am executing this release and waiver of liability agreement freely and without any compulsion on the part of the part of OSCA. I acknowledge to having read this entire agreement prior to having signed it.

Photographs & Video Clips
We reserve the right to take photos and short video clips during programs. You or your child may be photographed while participating in programs and these may be used as promotional materials to encourage others to join or pariticipate. If you would not like your, or your child's photograph taken or used for promotional materials, please let us know in writing as soon as possible.

General Guiding Principles: Everyone is Welcome at the Firehall
Participants, parents, and legal guardians are expected to be responsible for their words/actions and to be respectful of others. If participants, parents, or legal guardians do not demonstrate basic respect for the rights and dignity of staff members or other program participants, OSCA reserves the right to immediately suspend or terminate the participant’s enrolment. This includes, but is not limited to, inappropriate or aggressive behaviour, using inappropriate language, refusal to follow behaviour guidelines, and endangering the health and safety of themselves, other participants, or staff members.

General Terms & Conditions
1.   Inappropriate behaviour, foul language and aggressive behaviour towards other participants and staff are not permitted.
2.   OSCA property and the property of others must be respected at all times.
3.   Participants agree to pay for any and all damages intentionally caused by the participant to facility property and/or the property of others.
4.   Illegal drugs, alcohol, or weapons are forbidden in OSCA programs and events.
5.   Participants are responsible for their own belongings. OSCA shall not be responsible for loss or damage to property belonging to participants.
6.   OSCA attempts to offer an allergen-safe environment. Please do not bring food that may contain nuts, traces of nuts or nut by-products to OSCA programs and events.

OSCA asks that all parents and guardians of participants:
1.   Notify program staff of any changes to the Registration Form, including medical, physical, and emotional health issues, and/or custody arrangements.
2.   Pick up participants by the agreed-upon time. Late fees may be applied if the issue is ongoing.
3.   Staff are not responsible for children outside of program hours. (Before the start of the program and upon arrival when picking up the participant

Allergies/Medication
1.   OSCA is a peanut-free environment. Lunches or snacks that may contain nuts, traces of nuts, or nut by-products will be confiscation.
2.   If a participant has severe or life-threatening allergies or requires medication to be administered, all medication (including epinephrine auto-injectors) must be given to the coordinator or front desk staff to be stored at reception. Additionally, a Medication Request Form and a Medication Administration Consent Form must be filled out and submitted with the medication. All participants with a severe or life-threatening allergy must have a picture attached to their forms for quick identification.
3.   All prescribed medication must be kept in the original package that includes a pharmacist label indicating proper dosage instructions and the participant’s name. A medication administration form must also be filled out and signed by a parent before the participant is given medication. These forms are available at the front desk.
4.   Every reasonable attempt will be made to ensure that all participants formally identified to OSCA as having severe, life-threatening anaphylactic allergies are identified to OSCA staff who have received training in:
A.   Anaphylactic allergies and their potential severity,
B.   Recognition of the symptoms of anaphylaxis,
C.   Administration of EpiPen®, Allergect, Twinject
D.   Recognition of the potential symptoms and/or warning signs of a participant in medical distress.
Please note that in addition to the epinephrine auto-injectors kept at the front desk, one auto-injector must be worn by the participant at all times. All participants must, therefore, bring two epinephrine auto-injectors to programs at all times.

Firehall Programs & Events Donations

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