ADMISSIONS POLICIES

To be signed off on annually prior to participation in any program.

1. Payment/Refund/Cancellation Policy:

All accounts must be paid in full at the time of registration to participate in any activity at TEAD. Any declined payments are subject to a $20.00 fee and must be paid prior to participation in the program.
Fees are for a participant to attend a full session of lessons in the designated section of the program. There are no partial sessions for participants.
Due to costs incurred by TEAD, no refunds will be made after the program starts.
A $50 cancellation fee is required for all cancellations. TEAD will provide a 75% refund (less the $50 cancellation fee) ONLY if the space is filled by another participant prior to the start of the program.
If registration fees are paid, and prior to the start of program, illness or injury prevents the registrant from participating in the program, TEAD will work with the individual/family/caregiver to transfer the participant to a different session.
Class Cancellations: Make up classes or credits will be offered where TEAD is the cause of the cancellation. In the case of inclement weather and cancelled by TEAD only make up sessions will be offered where possible. Any credits issued must be used in the session immediately following or they will expire. Credits have no cash value.
Absences and Cancellations: Please report absences by calling 905-679-8323, ext. 226 or emailing troton@tead.on.ca. Instructors cannot check emails once they have gone to the arena so, please give notice as far ahead as possible. There will be a 10–15-minute grace period for late arrivals (please call ahead to let us know if you will be late)

2. TEAD makes every effort to fulfill your full scheduled lesson. However, to ensure participant safety, programs may be modified subject to instructors’ discretion.

3. Footwear Policy: For your own safety no one is permitted on the property wearing open toe or heel shoes such as sandals, flip flops, crocs or clogs.

4. Dress code policy: Riders must wear long pants, close-toed shoes or boots (no crocs or keens) & a jacket with a working zipper. ASTM helmets are provided. Gloves are also recommended.

5. Weight Limit: The maximum rider weight limit is 170lbs. This is for the safety of our riders, volunteers & horses and adheres to all CanTRA guidelines.

6. Non-Smoking Policy: There is NO SMOKING ANYWHERE on the TEAD property.

7. No dogs permitted on the property: Please leave your dogs at home-barking dogs left in your car can spook the horses and pose a safety risk to our riders.

8. Help us to prevent the spread of disease by keeping clothes & footwear you have worn at other barns away from TEAD

Payment / Refund / Cancellation Policy:

Please note changes in our payment/refund/cancellation policy that are necessary so that TEAD can continue to offer programs ongoing. We appreciate your support.

Fees are for an individual rider to attend a full session of programming or a week of summer camp. There are no partial sessions or partial weeks of camp for individuals.
All accounts are paid in full at the time of registration. Any declined payments are subject to a $20.00 fee and must be paid prior to the program start.
In some circumstances, TEAD may negotiate different terms with agencies or groups at TEAD’s sole discretion.
Due to costs incurred by TEAD, no refunds will be made after camp or program starts.
Make up classes or credits will be offered where TEAD is the cause of the cancellation.
In the case of inclement weather and a cancellation by TEAD, only make up sessions will be offered where possible.
Any credits issued must be used in the session immediately following or they will expire.
A $50 cancellation fee applies for all cancellations. TEAD will provide a 75% refund (less the $50 cancellation fee) ONLY if the space is filled by another participant prior to the start of the session.
If fees are paid, and prior to the start of camp or program, illness or injury prevents the registrant from participating, TEAD will work with the individual/family/caregiver to transfer the participant to a different camp week or session. If this cannot be arranged, we will consider a full refund, less the deposit, provided the request for refund is made in writing within 30 days of the registered program’s start date and is accompanied by confirmation by a certified medical professional.
TEAD offers a limited subsidy program to assist individuals or families in financial need.

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